Red mist already. Even if I avoid the newspapers, the red mist comes in the inbox.
So if you are a victim of identity theft, you are not allowed to complain because the bank where the fraudster has an account in your name will argue that you are not a customer of theirs. So you cannot complain because customer service obviously does not apply to non-customers.
However, they will pursue you for the money, claiming that the card/account/whatever was not fraudulently obtained.
So you are a customer who owes them money but you are not a customer so you can't complain. Doublethink supreme.
What gets the red mist rising is that a judge has declared that you cannot complain because you are not a customer, yet the bank can still chase you for the fraudster's spending as if you were the customer, and the defence did not pick up on this.
If a court of law declares you are not a customer of the bank, use that to tell the bank to shove their demands where the sun don't shine and if you can't find a lawyer who can blow the whole thing to ribbons, try narrowing your search to those with an IQ above the drool layer.
There must be some.
Right. I'll have to ignore the Emails too. This work must be done.